Company

UPS Services: from pre-sale to maintenance UPS of AEC

UPS services:
from AEC pre-installation to maintenance of UPS

For over 50 years we guarantee continuity and security

The infinite experience in the Electricity and Telecommunications sector has allowed the AEC team to offer its customers an excellent all-round technical and commercial support.

UPS Services

Main services of AEC UPS

  • Pre-installation analysis and evaluation;
  • UPS installation;
  • UPS maintenance;
  • UPS battery replacement;
  • Disposal of old batteries and UPS.
01

UPS pre installation service

The AEC team offers a UPS pre-sales and pre-installation services able to establish the most suitable solution for your needs. Thanks to an excellent professional network all over the world, the pre-sales team guarantees maximum speed and professionalism in the evaluation and design stage.

The know-how acquired over the years by our staff allows the creation of customized products to meet the needs of its customers, accompanying you well beyond the testing of the equipment.

03

After-sales service

Many years of experience added to the sophisticated diagnostic systems used by the technical staff of AEC UPS allow not only to ensure the proper functioning of the equipment by increasing the operating life but also to anticipate any breakage due to consumables, thus avoiding annoying stops.

Proper routine maintenance of the equipment contributes to increasing the life expectancy of the equipment itself.

02

The importance of a maintenance plan

Establishing a maintenance contract helps keep the machine efficient, reducing the costs of handling and sudden repairs. Preventative replacement of delicate parts (such as accumulators, fans, or condensers) avoids unexpected problems and increases costs.

AEC UPS guarantees an ordinary and extraordinary scheduled maintenance plan and carried out by highly specialized technicians, able to intervene on all the equipment present on the market.

AEC, enjoying a branched network of strategically allocated technicians, offers an excellent service both in Italy and abroad.

UPS: other informations

For more information, refer to the page with all the UPS series and the page with batteries and other products. To purchase UPS, or request a maintenance quote or other services, please refer to the contact page.

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Contacts of AEC UPS - Italy

Contacts AEC

AEC International srl
VAT: IT12520320156
Tel.: +39 02 94158991
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

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wHERE WE ARE

Via Nerviano, 55
20045 Lainate (Milan) - Italy

45.5716,9.0013

AEC International srl

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AEC International – Investors Relations

AEC International

Investor Relation AEC

A successful public offering in 1994 has allowed Allis Electric to continue its steady growth and to venture into the telecommunications and high-tech industries.

Its solutions now span IT, Telecommunications, Industrial, Wireless, Utilities, and SCADA applications. Besides, AEC does not limit itself to Taiwan.

Being competitive in the global market is how Allis does business.

Through investments, joint ventures, the establishment of overseas offices in Europe, USA, and China, Allis Electric continues to develop a strategic business alliance to strive for excellence as a multinational business group.

AEC international

AEC mission in the world

The mission of AEC International has as its main objective the quality of work, social life, and the environment, and always shares the goals achieved with its customers and employees. AEC products are designed to meet the needs of any user worldwide, and being competitive in global markets is one of AEC's primary values. Through investments, joint ventures, new offices in Europe, USA and China, AEC continues to develop strategic business alliances to aim for excellence as a multinational group. With the confidence gained in over 51 years of solid performance and increasingly advanced know-how, AEC International will continue to work constantly on its key competencies to always be customer-oriented and to create added value for its stakeholders.

  • Africa

    South Africa

  • America

    Los Angeles

  • Asia

    Taipei - Taiwan

  • Europa

    Milan - Italy

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Assistance AEC UPS – Milan

Services and
Assistence

For over 50 years at your service

The fifty years of experience in the Electrical and Telecommunications sector has allowed the AEC Group to offer its customers excellent technical and commercial support in all phases of the life cycle of its products. Thanks to the wide and global network of highly qualified technical personnel, AEC is able to offer excellent pre and post-sales service all over the world.

All AEC products have a 3 year warranty and guarantee high performance with maximum energy savings.

Discover all AEC services and contact us for more information!

Main Services of AEC UPS

  • PRE-SALE analysis
    AND INSTALLATION

  • ordinary and extra maintenance

  • TECHNICAL ASSISTANCE
    AND SPARE PARTS

  • remote control

  • Professional training

1. Pre-sale analysis and installation

The AEC team offers a pre-sales and installation service able to establish and customize the solution that best suits your needs. Thanks to an excellent professional network all over the world, our purchasing department guarantees maximum speed and professionalism in the evaluation and design phase.

The know-how acquired over the years by our staff allows the creation of customized products , meeting even the most demanding requests thanks to team of experts present in our Group. AEC will accompany you in every phase: from the analysis and creation of the project, to the verification of the technical requirements, to the drafting of the commercial proposal up to the installation and commissioning of the product.

2. Ordinary and extra maintenance

Preventive maintenance helps keep your machine efficient, reducing running costs and sudden repairs. The replacement of wear parts (such as accumulators, fans, or capacitors) avoids unexpected problems, increases costs and increases the life expectancy of the equipment.

For this reason it would be advisable to stipulate a contract of ordinary maintenance that will be carried out by highly specialized AEC technicians, able to intervene on all equipment on the market. In fact, thanks to a branched network of technicians strategically allocated in Italy and abroad, AEC is at your disposal to plan maintenance operations with the aim of preventing any breakdowns and therefore extraordinary maintenance that have a higher cost.

AEC will build the maintenance plan together with you taking into account your needs. The program is completely customizable and includes the following services to choose from:
    • one year preventive maintenance visit to the customer;
    • technical updates;
    • 24/7 technical assistance;
    • disposal of old batteries and UPS;
    • battery replacement;
    • discounts up to 40% on replaced batteries;
    • assistance and repair service in case of emergencies and breakdowns.

3. Technical assistance and spare parts

AEC offers a technical assistance service h 24, 7 days a week, all over the world both remotely and on-site. It is also possible to request repairs on your machines, even those not registered by AEC, and spare parts available within 24h . All spare parts are original and tested for full compatibility with AEC systems. The board repair service, carried out in the company, offers the possibility to reduce the expenses for any replacement boards. AEC provides constant interventions of technological updates of the machines carried out on-site following the analysis of the status of the machine.

4. Remote control

All AEC UPS units can be remotely connected, monitored and managed from anywhere in the world thanks to our service monitoring, Premium Free risk Assistance. The user can be supported 24 hours a day, 7 days a week and can check, monitor, trace and record all information in real time, as well as initiate functional and battery tests of the UPS. Where the Internet is not available, users can easily see, track and control UPS via SMS and email using the 4G and 5G cellular network.

Allis Electric Company offers centers located all over the world and provides excellent and comprehensive 24/7 live support. Our new UPS UPS series adopts the innovative IGBT rectifier three-level with super-high energy efficiency and Smart-Friendly data interface for easy status monitoring of users. The UPS interface communicates using advanced technologies from SNMP / Internet / 4G and soon 5G and Blockchain.

5. Professional training

The AEC staff can also support you in the field and contribute to your constant updating through training plans : you can rely on AEC's support at every stage of your project according to the highest quality standards and anywhere in the world. In fact, AEC offers distributors and customers the opportunity to carry out training training at our offices or on-site.

The primary objective of our courses is to explain and show in practice the main features of our products, providing sufficient knowledge to intervene in autonomy on machines in case of malfunctions.

UPS: other informations

For more information, refer to the page with all the UPS series and the page with batteries and other products. To purchase UPS, or request a maintenance quote or other services, please refer to the contact page.

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AEC UPS International -Uninterruptible Power Supply UPS

AEC Group

AEC International
AEC UPS - Arrow

Who We Are

Logo AEC UPS

The AEC Group - Allis Electric Co. Ltd is a public company listed on the Taipei stock exchange since 1994 and has specialized in the production of groups UPS for power supply protection of high-tech industrial plants and telecommunications.

The AEC Group is one of the best known and appreciated manufacturers of uninterruptible power supplies in the world: online UPS, rack UPS, industrial uninterruptible power supplies, single-phase and three-phase uninterruptible power supplies are just some of the types of products sold by AEC.

The choice to be competitive in the global market has led the Group to continuous investments, join ventures and the creation of offices around the world, developing strategic alliances to achieve excellence as a multinational company. < / p> With over 50 years of experience and great performance, Allis will continue to work on its core competencies to be increasingly result-oriented and customer satisfaction, always creating value for its stakeholders.

Its core business is based on excellent products, which allow enormous savings by providing clean energy while respecting the environment, and 24/7 remote and on-site technical assistance. sells in more than 80 countries in Europe, the Middle East, America and Africa.

  • Mission

    Providing green solutions respecting the environment, always placing the customer and his specific needs at the center of our attention.

  • Vision

    Being an innovative and pioneering company in the sector of uninterruptible power supplies and renewable energy to improve the quality of life of citizens and workers.

Strengths

AEC UPS - 50 years

Our history

AEC UPS - Parent company

Founded on September 25, 1968 in Taipei, Taiwan, Allis Electric Co. Ltd. , began manufacturing low voltage, motor control centers, high and low voltage integrated start panels, AC / DC industrial control equipment and transmission and distribution equipment. Careful business management has led to the development of independent departments for the production of transformers, switching devices and electronic products.

With a long history of internal development of products and technology such as UPS, telecommunication rectifiers, transformers for large power plants and control and power systems for high-speed railways speed, in 1994 AEC - Allis Electric Co. Ltd becomes a public company listed on the Taipei Stock Exchange.


AEC worldwide since 50 years

AEC UPS - Map

AEC UPS - Map

After years of continuous growth, AEC expands abroad and opens new offices in California, South Africa and in 1998 in Italy.

The opening of the Italian office AEC International in Lainate, in the province of Milan, was the winning move of the Group for the diffusion of the AEC brand in Europe, Africa, Middle East and South America, thanks to the partnership with the current president of AEC Italia, former founder of another historic UPS manufacturer.

Thanks to the solidity and the very high quality standard of the AEC Group, the UPS briefly achieved enormous success and found local distributors in about 40 countries . In particular, in Italy, AEC opens several agencies in all regions and local technical assistance centers.

Our numbers

  • AEC UPS - Industries

    4 factories
    and 110 assistance center

  • AEC UPS - Growth

    170.000.000 USD
    turnover 2020

  • AEC UPS - Employees

    631
    employees

AEC UPS

UPS Manufacturer with worldwide distribution

Allis Electric with a long history working in power quality and management solution with Uninterruptible Power Supply (UPS) products ranging from the high-frequency model, parallel model, and modular type model. Through comprehensive before and after services from system design, installation and system maintenance performed by a professional sales and the technical team comes together reliable and energy-saving power management and back up mechanism.

  • UPS

  • Batteries AGM VRLA for UPS

  • EV Charging stations

  • Battery cabinets

  • Photovoltaic systems

AEC UPS - Advance technology

Advance technology

Continuous investments in AEC R&D always allow AEC products to be updated to the latest and more efficient technologies. Uninterruptible Power Systems range manufactured by AEC starts from 500 VA up to 1000 kVA, covering all global customer's needs. Our New series of UPS adopts an innovative Three Level Technology IGBT Rectifier with Super-High power efficiency and Smart-Friendly Data interface for users easy status monitoring. AEC UPS interface communicates using advanced technologies by SNMP/Internet/4G and coming soon 5G and Blockchain.

AEC UPS - Assistance

Excellent service

Our AEC Premium Free Risk Assistance is a new generation of UPS monitoring Services. All AEC UPS can be remotely connected, monitored and operated from everywhere in the world. Thanks to our Network of Service centers the users can be supported 24/7 and remotely control, overlook, trace and record live all information as well as apply functional and battery tests from the UPS’s. Where Internet networks are not available, supporting 4G and 5G cellular network the users can easily see, trace and check UPS through SMS and Emails. AEC Servers centers located worldwide allows an excellent full H24 live support.

AEC UPS - 24/7 support AEC UPS - Reputation

Reputation

Our reputation, reliability, and efficiency allow us to provide a 3 years warranty on most of our products, with unbeaten satisfaction from our loyal and long-term business partners. AEC is proud to have a very high customer base of a long-term business relationship, with a top fidelity from our loyal customers.

  • AEC UPS -  SGS Certification
  • AEC UPS - SASO Certification
  • AEC UPS - European Certification
  • AEC UPS - 3 years Warranty

    AEC UPS - 3 years Warranty

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